Being a customer-centric company, it is vital for us to receive honest feedback about our services and products.
Once a year, we reach out to all those who have worked with the coneksion® implementation or support team to get feedback. Roughly half of the questions we ask are related to our Professional Services, and the other half are about our Support.
Through such a survey, we gain insight into our customer satisfaction level. With the results, we ensure we continually improve our service to strengthen our position as the leading provider of fully managed data integration services and solutions for logistics and the global supply chain.
